Refund policy
At this stage in our brand’s growth, every piece is produced with precision and limited availability. Because of this, all sales are final.
We strongly encourage customers to carefully review product details and select the correct size before placing an order.
Refund Eligibility
Refunds will only be issued under the following conditions:
- You received an incorrect item (wrong product, size, or color)
- Your item arrived damaged or defective
Reporting an Issue
If your order meets one of the conditions above:
- Contact us within 3 days of delivery
- Include your order number and clear photo evidence of the issue
Once reviewed and approved, we will:
- Issue a refund, or
- Provide a replacement, depending on availability
Non-Refundable Situations
We do not offer refunds or exchanges for:
- Incorrect size selection
- Change of mind
- Normal wear and tear
- Minor variations in color due to lighting or screen differences