Contact information

Order Support

If you have questions about your order, shipping, or product issues, please contact us directly:

Email: yella@hiyella.com

To ensure a smooth and fast response, include:

• Your order number
• A brief description of your concern
• Photos (if reporting a damaged or incorrect item)

Response Time

We aim to respond within 24–48 hours during business days.

We keep communication focused and efficient so every issue is handled with precision.